The Perfect Practice® email client can talk to any imap email server.
If you have Microsoft’s Exchange®, it can easily be configured as imap or pop3. The email client talks directly to your email server, so you can continue to use your current email client AND also the Perfect Practice® email client. You’ll see the same email with each email client.
Why would you want to use both? Well, Perfect Practice® knows what a case is. You can drag and drop case related emails to the case so all your users will have access to them. That’s the other problem with typical email, it’s can’t be read by anyone other than the person to whom it was sent. This makes sharing email a pain!
Emails sent directly from Perfect Practice® will be put directly on the appropriate case. A side benefit is the ability to set up email groups and send blasts to a designated group as well as individual emails.